Customer Privacy at Sensual Sanctuary Spa | Privacy Policy in Witbank
At Sensual Sanctuary Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
Customer Privacy at Sensual Sanctuary Spa
Information We Collect
At Sensual Sanctuary Spa, we value customer privacy above all else. The personal information we collect includes:
Personal Details: Name, email address, phone number, and billing information.
Health Information: Any health-related details, allergies, or treatment preferences.
Booking Information: Services you have booked, including dates and times.
Additionally, we gather non-personal information automatically through cookies when you visit our website, such as your IP address, browser type, and browsing behavior. This ensures we uphold customer privacy at Sensual Sanctuary Spa while providing a smooth user experience.
2. How We Use Your Information
We use the information we collect to:
Process Bookings: Confirm appointments and send reminders while ensuring customer privacy at Sensual Sanctuary Spa.
Provide Services: Customize your treatments based on your preferences, ensuring a tailored and secure experience.
Communication: Inform you of promotions and offers that may interest you while respecting customer privacy.
Improvement of Services: Enhance the services we provide, ensuring your customer privacy at Sensual Sanctuary Spa is never compromised.
Payment Processing: Safely handle payments for services you book, securing your financial information
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Service Providers: We may share necessary information with third-party companies that assist us in providing services, such as payment processors. These providers are committed to customer privacy at Sensual Sanctuary Spa.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect the rights and safety of our spa and clients, always ensuring your customer privacy is a priority.
4. Data Security
We implement a variety of security measures to protect your personal information, ensuring customer privacy at Sensual Sanctuary Spa is maintained. While we cannot guarantee 100% security, we take every possible measure to safeguard your data.
5. Your Rights Regarding Your Information
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your data, respecting your customer privacy at Sensual Sanctuary Spa.
Opt-Out: Opt-out of receiving promotional communications at any time.
To exercise any of these rights, please contact us using the details below.
Cookies and Tracking Technology
We use cookies to enhance your browsing experience, respecting customer privacy. Cookies help us remember your preferences and improve the user experience. You can manage cookie settings, but disabling them may affect your experience.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, maintaining customer privacy at Sensual Sanctuary Spa at all times. If we inadvertently collect such data, we will promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page, ensuring that customer privacy at Sensual Sanctuary Spa is maintained.
Contact Us
If you have any questions about customer privacy at Sensual Sanctuary Spa, or if you wish to exercise your rights, please contact us at:
Phone: 065 077 3099 / 064 547 1808
Email: admin@sensualsanctuary.co.za
